:::image type="content" source="media/use-sara-to-collect-install-info/open-screen.png" alt-text="Screenshot of the Support and Recovery Assistant window with Advanced diagnostics selected."::: Collect the Robust Office Inventory ScanĪfter Support and Recovery Assistant is successfully installed, collect the ROIScan data: These are helpful in scenarios that require in-depth analysis of file versions and file states. xml files for MSI-based installations of Office products. In addition to Normal ROIScan, Full ROIScan creates verbose. To install Support and Recovery Assistant and automatically start collecting ROIScan data, select one of the following links:Īdvanced diagnostics – Normal ROIScan Advanced diagnostics – Full ROIScan Installing Support and Recovery Assistant to automatically start ROIScan NET Framework 4.5.īy downloading this app, you agree to the terms of the Microsoft Services Agreement and Privacy Statement. Windows 8 and later versions of Windows include at least. If you are running Windows 7 (any edition), you must have. Microsoft Office 2010 (32-bit or 64-bit).Microsoft Office 2013 (32-bit or 64-bit Click-to-Run or MSI installations).Microsoft Office 2016 (32-bit or 64-bit Click-to-Run or MSI installations).The following Office versions can be scanned: Support and Recovery Assistant can be run on the following operating systems: Support and Recovery Assistant can help you collect information about the computer properties, installed product, product properties, install sources, licensing (OSPP), patch detection, and feature states.įor more information, see About the Microsoft Support and Recovery Assistant. Microsoft Support and Recovery Assistant uses Robust Office Inventory Scan (ROIScan) to collect information about Microsoft 365 apps installations. Use Support and Recovery Assistant to collect data about Microsoft 365 Apps installations Summary
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